Privacy Policy

Effective Date: 5/26/2025
Business Name: SSR Performance LLC, dba SSR Autobody
Website: www.ssrautobody.com
Business Addresses:

1712 Langley Avenue, Irvine, CA 92614
590 W Freedom Avenue, Orange, CA 92865

SSR Autobody proudly serves customers across Orange County, including the cities of Irvine, Orange, Anaheim, Santa Ana, Costa Mesa, Tustin, Newport Beach, Huntington Beach, Fullerton, Garden Grove, Mission Viejo, Lake Forest, Laguna Niguel, Fountain Valley, Yorba Linda, Westminster, Laguna Hills, Brea, Aliso Viejo, Dana Point, and more.

1. Overview

At SSR Autobody, your privacy matters. This Privacy Policy explains how we collect, use, store, and share your information when you:

Visit our website
Submit a form online
Contact us via phone, text, or email
Drop off or schedule a repair at one of our locations
Interact with our team during the vehicle repair process

This policy applies to all data collected through SSR Performance LLC, operating as SSR Autobody in California.

2. Information We Collect

We collect the following types of personal information:

Information You Provide Directly

Name
Phone number
Email address
Mailing address
Insurance company information
Driver’s license (if needed for rental coordination)
Vehicle Identification Number (VIN)
Vehicle make, model, and year
Signatures on legal documents (via Impactify or in-person)

Information Collected Automatically

When you visit our website:

IP address
Device/browser type
Referring URL
Pages visited
Cookie data
Analytics (via Google Analytics)

3. How We Use Your Information

We use your personal data to:

Communicate with you about repairs and status updates
Coordinate directly with insurance companies and rental agencies
Process service authorizations and legal documentation
Schedule appointments and vehicle drop-offs
Send repair status updates (via phone, email, or Impactify)
Improve the performance and functionality of our website
Comply with legal and insurance-related obligations

4. Sharing Your Information

We only share your data in the following ways:

With insurance companies involved in your repair
With rental car agencies (e.g., Enterprise, Hertz) when requested
With our software partner Impactify, which facilitates document collection and communication
With third-party analytics providers such as Google Analytics

We do not sell your personal information to any third parties.

5. Data Storage and Security

Your information is stored securely through:

Encrypted web servers
Secure cloud-based CRM and software (via Impactify)
Physical safeguards at our facility

We retain information only as long as necessary to fulfill repair services, comply with state regulations, and satisfy any legal obligations.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Analyze visitor behavior via Google Analytics
Remember your preferences
Improve user experience and speed

You can control cookie preferences in your browser settings.

7. Your Rights Under California Law (CCPA)

As a California resident, you have the right to:

Know what personal information we collect
Request access to your data
Request deletion of your data
Opt out of the sale of your data (we do not sell data)

To make any requests under CCPA, please contact us at estimates@ssr-performance.com or call (949) 577-7904.

8. Data Access and Control

To request access to, correction of, or deletion of your personal information, you may contact us at any time.

We will respond within 45 days of verifying your request.

9. Third-Party Links

Our website may contain links to third-party websites or tools (e.g., rental car providers, insurance forms). We are not responsible for the privacy practices of these third parties.

10. Children’s Privacy

We do not knowingly collect or store personal data from anyone under the age of 16.

11. Business Transfers

In the unlikely event that SSR Autobody is sold or merged, your data may be transferred to the new ownership, but it will remain subject to this Privacy Policy.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Continued use of our website or services after changes are made constitutes your acceptance.

13. Contact Us

For questions about this Privacy Policy or your personal data:

SSR Autobody (SSR Performance LLC)
Phone: (949) 577-7904
Email: estimates@ssr-performance.com
Locations:

1712 Langley Avenue, Irvine, CA 92614
590 W Freedom Avenue, Orange, CA 92865
Website: www.ssrautobody.com

14. SEO Disclosure and Transparency

SSR Autobody is an independently owned auto body repair center in Orange County, California. We service luxury and performance vehicles including BMW, Mercedes-Benz, Audi, Porsche, Tesla, Ferrari, Lamborghini, Lexus, Infiniti, Acura, Genesis, and more.

Our service area includes:
Irvine, Orange, Santa Ana, Anaheim, Tustin, Newport Beach, Costa Mesa, Huntington Beach, Fullerton, Garden Grove, Lake Forest, Fountain Valley, Mission Viejo, Laguna Niguel, Brea, Aliso Viejo, and surrounding cities.

This privacy policy is published and optimized to help search engines and customers understand our commitment to data protection and customer service.

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